OK, so I’ve been obsessed with search even before there was
the Internet. I tried every indexing and file tracking program I could find
from the long-departed Lotus Magellan to Zoom. Maybe because I wasn’t terribly
organized, those early search products helped me find long lost email addresses
and phone numbers. So I could hardly say no when Vivísimo CEO Raul Valdes-Perez
invited me to join him for coffee at a Starbuck’s in Lower
Manhattan.
Mr. Valdes-Perez, a native of Cuba, runs his seven-year-old
startup from Pittsburgh, PA within sight of Carnegie-Mellon University, one of
the premier centers of computer science research in the U.S. (yes, Virginia,
there is such a thing outside of California).
His company is in the emerging field of enterprise search,
which focuses on helping companies dig out nuggets of useful information from
the steaming pile of corporate data every organization seems to accumulate.
Unless you’ve been hidden under that same steaming pile for
the last few years, you know about desktop search programs like Google Desktop,
Yahoo Search, Exalead and X1.com that chug through your PC to index everything
and subsequently find the information you need in a flash.
Enterprise
search extends that hunt beyond a single PC to the servers and data stores of
your company or organization. But the concept has had a slow start. Mr. Valdes-Perez
pointed out that while Americans launch some tens of millions of searches a
day, company Intranets gets very little traffic. “The good stuff is just not on
the Internet,” he says.
One of the challenges is complexity; while the bulk of
online data is stored in Web standard HTML, corporate data can be in anything
from Microsoft Exchange to Lotus Notes to a SQL database. Another is security:
who gets access to what information can get tricky in a large organization. Companies
like Vivísimo have been working to find, index and manage all that varied data.
He’s acquired an impressive list of customers
so far, from federal agencies to manufacturer Tyco to Organon, now part of
pharmaceutical giant Schering-Plough. After our meeting he was on the way to
meet executives at Milbank Tweed who want to put thousands of cases into his
search engine.
Mr. Valdes-Perez says his engineers have picked up useful
ideas in some of today’s trends. Borrowing from social networking, they
recently added a widget-like feature that lets one user annotate his search
results for the next person. For example, a lawyer searching for a template for
an employment contract might attach a note saying: “this one is biased toward
the employer,” saving the next associate from having to analyze it all over
again.
Interestingly, Mr. Valdes-Peres has built a company just shy
of 100 people without any VC funding so far. He started out with a $1 million
grant from the National Science Foundation in 2000 and has managed to build his
company organically. Now he says he’s looking to raise several million dollars
to expand his reach – although the money may come from non-VC sources. With a
mature company, the options are a lot broader for the entrepreneur.