General news, Security, Internet

New York AG Subpoenas Facebook


New York Attorney General Andrew Cuomo on Monday served Facebook with a subpoena after he said the company failed to respond to complaints about sexual predators and inappropriate content on the social network.

The move comes after the New York AG's office had been testing Facebook’s safety controls over the past several weeks, according to a statement.

A preliminary review of the site revealed significant defects in the safety measures Facebook has in place for protecting underage users, despite the Palo Alto, California, company’s tendency to position itself as a safer alternative to more popular social network MySpace.

“My office is concerned that Facebook’s promise of a safe web site is not consistent with its performance in policing its site and responding to complaints,” Mr. Cuomo said in the statement.

To test the site, the attorney general’s office set up fake Facebook accounts for investigators who pretended to be between the ages of 12 and 14. Soon after setting up their profile pages, Mr. Cuomo said several of the profiles received sexual solicitations from adults including one that read “u look too hot....... can I c u online (webcam)? im avl at ...”

The investigators then pretended to be concerned parents of the fake users and contacted Facebook to gauge whether the company would adequately respond by acting against the reported predators. Mr. Cuomo said the company often ignored the complaints and failed to act.

The attorney general’s team also contacted Facebook to complain about pornography in user groups and elsewhere on the site. The team determined that Facebook was inconsistent in its response to these complaints.

In a letter accompanying the subpoena, Mr. Cuomo wrote to Facebook CEO Mark Zuckerberg detailing his concerns that Facebook’s security measures have not kept pace with the site’s growth after it opened to non-university students late last year and to third-party application developers in late May. Between August 2006 and August 2007, Facebook’s unique audience in the United States has increased by 117 percent, according to Nielsen//NetRatings.

In a statement on Monday, Facebook said it takes Mr. Cuomo’s concerns “very seriously.”

“As our service continues to grow so does our responsibility to our users to empower them with the tools necessary to communicate efficiently and safely. We …are constantly working on processes and technologies that will further improve safety and user control on the site,” the company said in the statement.

Facebook is not the first social network to draw attention from state attorneys general. Earlier this year the attorneys general from 52 U.S. states and territories demanded that MySpace turn over the names of thousands of sex offenders believed to use the site. In May, MySpace said it would comply. The action against MySpace was part of an effort begun by the attorneys general in 2006 to force social networks to better protect children from predators and inappropriate content.

Mr. Cuomo said he served the subpoena to force Facebook to turn over complaints it has received about potential threats to underage users as well as the company’s response to those complaints. The attorney general has also asked for Facebook’s official user safety policies and documentation of claims about those policies that were made to consumers.

 

Comments

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I think that people whose uses facebook is taking their own risks in using the website. I believe that they are resposible enough to know whats good and whats bad. The parents of the user, I believe, should be more concern about allowing their kids on the website. But Facebook should make safer procedures for the website and ban all the users who's abusing the site.
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Personally, I feel that facebook is a fantastic tool for interacting with the world around you. It gives you the ability to meet new friends, listen and download music, and express yourself freely. Unfortunately, there are many significant problems that now arise when using websites such as Facebook or My Space. Sexual predators are often the main issue at hand. Due to the vast differences of age currently allowed on these sites, society is becoming more apprehensive as to what's being said. Although, I personally believe that many things can be avoided on Facebook, the problem of young girls being sexually harrassed by older men will forever be a growing issue. I think that the safety measures taken by Facebook is perfectly reasonable, however I also believe that they could do a lot more with eliminating pornographic features. The truth of the matter is you CHOOSE who you talk to on Facebook. Granted, people have the ability to leave you messages in which you may dislike, but you always have the option of deleting the messages, and blocking that user. To conclude, I most definitely agree with the fact that there's more safety measures that can be taken, but there's no way Facebook can dictate who a person chooses to talk to. If it's a juvenille, then it's the parents responsibility to work out with the child what is allowed, and what is not. thank you, n. marks
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"Facebook" had been use to keep in touch with the people that you know. Back in the early years, facebook had been used by students and now it had turned into the public uses for everyone. Once it had turned for everyone use, it had caused problems. If they just stick with the use of only students then this issue wouldn't had came up. I think they should have kept it how it was when it was created.
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I support Cuomo's actions against Facebook because we have to protect young kids and teens from sexual predators and pedaphiles. Young ones just sign up to social sites for fun and curiosity, without the awareness of criminals or any other type of offenders. It is best that sites like should be enforced and checked by officials in order for it to be secure.
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So the AG office has Subpoened facebook for not replying to complaints from websites opend by imposter teens. Why would they? If they are imposters, and not really 12 or 13 but are really old cops, why would facebook reply? The only thing the AG is doing is making it more difficult for facebook to find REAL children that are being harressed. IT IS PARENTS REPONSIBILITY TO MONITOR THEIR KIDS COMPUTER USAGE, NOT THE GOVERNMENT. IF YOU CAN'T Raise your kids right, then don't have kids!
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As one of the founders of imbee.com, the first parent approved social network for kids / tweens – we recognized that MySpace, Facebook and the other larger social networks, were never developed to support users under the age of 13. Kids and tweens really need their own social network where they can have fun with their friends, while their parents can have more insight and control related to their own child’s content development or communications activities. If there were more options for young users (and their parents) besides gaming portals and virtual worlds….then perhaps they we stop trying to sign up to communities that are for a more mature crowd Tim Founder, imbee.com
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