Skype Restores Service After Outage
by
Reuters News
on
20 August 2007, 10:33
Categories:
Communications
-
Internet
Topics:
skype
,
Internet telephony
Internet phone service Skype restored service this weekend after a routine
software upgrade left millions of users unhooked since last week.
The service, founded by the Scandinavian entrepreneurs behind file-sharing
service Kazaa and now owned by online auction company eBay,
restored service on Saturday and explained the outage on Monday on its Web
site.
"The disruption was triggered by a massive restart of our users' computers
across the globe within a very short timeframe as they re-booted after receiving
a routine set of patches through Windows Update," the company said on its
blog.
The high number of restarts revealed a bug in its network resource software,
preventing a "self-healing" function of its software from working, the company
said.
Skype said no malicious activities caused the problem.