CrossLoop, a desktop sharing software developer, announced Tuesday that it raised $3 million in a first round of funding led by El Dorado Ventures.

CrossLoop’s software lets computer users gain access to other computers, promising to make technical assistance and trouble-shooting easier. A tech-savvy grandson, for example, could help his grandmother in a different state set up an email account once both computers have downloaded the free software.

“Our focus is the individual consumer who doesn’t have access to a large corporate help desk,” CrossLoop CEO Lisa Alderson said.

Desktop sharing software is increasingly popular with IT professionals and everyday users. It is an easy way to supply technical support from remote locations, share data, and collaborate with others remotely.

Pacific Grove, California-based CrossLoop has racked up more than 10 million “help minutes” by at least 300,000 users since the company launched last November. The program is available in 21 languages and has been used by individuals and businesses in more than 150 countries, the company said.

But CrossLoop has entered a busy and competitive space. Manchester-based Yuuguu; Woburn, Massachusetts-based LogMeIn; Santa Clara, California-based ShowMyPC; and at least three other startups offer free desktop sharing software.

Ms. Alderson said CrossLoop stands apart because of its ease of use and secure, encrypted environment. She said the company hopes to make money by releasing a paid-for version for IT professionals.

CrossLoop also just announced the launch of a section on its web site where tech professionals can advertise their services. Participating IT consultants are given profile pages that update with comments and ratings from people helped.

As part of the funding deal, Tom Peterson, general partner with El Dorado Ventures, has joined CrossLoop’s board of directors.